Pool aquatic swim training platform, island, tot dock for tots, toddlers.
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QUADRO AQUA
 

FAQ's
Swim Platforms for Young Children

 
  Who uses our Swim Platforms?
- Swim Schools
- YMCA, BGCA, JCC
- Health clubs
- Community and Rec centers
- Swim & Tennis clubs
- Summer Camps
- Residential pool owners
 

Comparison with suppliers of aluminum or PVC swim platforms?
- PoolDocks offers more design selection than the competition and more color options
- PoolDocks platforms are lightweight and easy to take out of water and store
- PoolDocks are easy to assemble
- PoolDocks are "modular" which allows for customer DIY design modifications
- PoolDocks damaged parts are simple to replace

Why do you need to use ballast weights?
PoolDocks are not anchored
- The plastic components have a lower specific density that water (Archimedes Principle)
- That means they will float (even when the tubes are filled with water)
- They will only rest on the bottom of the pool by adding ballast weights
- We recommend simple ballast weights (weight-lifting plate weights, scuba weights etc)A
- The ballast weights are placed on panels located on the bottom of each pool platform
See more - ballast/weights

Why do you not include or sell ballast weights?
- There are customers who already have some type of ballast weights, and do not want to pay extra.
- We do not have the purchasing power of Walmart, Target, Amazon etc. to get them cheaper than you can
- We would have to charge you more for the "same" weights you could buy at Walmart etc
- Special packing and extra shipping for the weights will also add considerably to your costs
- If we offer a certain weight, color and shape, customers will invariably ask for different weights, color, shapes

Can the platforms be used by older kids or adults?
We do not recommend that PoolDocks be used by kids older than 5 or 6 years and not over 110 lbs

The actual "tube" structures are very strong and can support hundreds of pounds, but, each PANEL has a manufacturer's recommended weight limit of 110 pounds ( 55 Kg) .

Caution: Do not let kids bounce or jump on the panels or they may crack. They are not "trampolines"

To increase user weight limits on platforms, some customers have reported attaching large sheets of 1/4" plexiglass or phenol to the top of the whole platform with stainless steel screws. Prior to using, all the corners and edges of the plexi have to be rounded off so users do not get cuts or scratches. We have not tested this method and cannot recommend. We do not supply "special tops" because they are expensive to produce and ship.

How safe are the the structures?
The pool platforms are rugged and designed to work in an adult supervised environment. Safety is 100% the responsibility of the users and/or supervisors. See the OPEN and CLOSED model options.See our page on Safety

Can kids swim under the pool platforms?
Supervisors, instructors, parents, etc are fully responsibility for safety when using the pool platforms.

There is always the the possibility of kids trying to swim underneath the platforms, so we have also created "CLOSED" platform models to increase safety so kids cannot swim underneath.

How easy is it to assemble the pool platforms?
We provide detailed, step-by-step, level-by-level instructions. Assembly requires basic handyman skills. The smallest designs may take 30 minutes, the larger ones may take a couple of hours. It all depend on the size and type of platform, the number of installers and their skill level. It's not rocket science if you read and follow the instructions.

How often can you take a PoolDock out of the pool?
- If it is a SMALL platform you can take out every day
- If it is a LARGE platform, keep the platform in the pool as long as you can - not daily!!

The PoolDock is constructed of many connected pieces. Every time you take out ofand put in the water, you put a little stress on the sustem. The large the unit, the greater the stress.

Always follow our instructons to remove from the water.

How do you get the platforms out of the water?
1. Remove the ballast weights.
2. Push the platform to the edge of the pool.
3. The larger the platform, the more people are needed to help.
4. PUSH and tip the platform out of the pool and let the water drain out.
5. Do not "PULL" the platform out of the water or you will stress the connections.

Storing the pool platforms?
Depending on the available space, you can remove the platforms from the pool, and then easily store the platform flat, or on their sides, or on their end. Do not hang the platforms from walls or ceilings. You can also take apart and re-assemble for the next season.

Are the pool platforms easy to move on land?
Generally, the smaller units weigh 20-50 lbs and can be moved by a single person. You have to let the water drain out of the structures before moving. For larger units, use more people to move the platfom.

Do NOT drag the platforms on the sides of the pool or you will scuff and add wear to the components.

You may wish to use furniture sliding pads underneath your platform to move on land. Available at most stores that sell home furnishings and supplies.

Can you use a pool vacuum with a PoolDock in the pool?
Yes - best if you purchase the "closed" PoolDock version. Since these models are completely enclosed under water, the vacuum will just bump into it as if it were hitting the pool wall. If you have "open" models, there is the possibility the vacuum head can get caught up in the platform.

What if my pool slopes or has rounded sides?
Could be a deal-breaker. See the page on Sloping Pool. We cannot change the design of our platform to accommodate rounded sides, or non-flat pool bottoms.

Our platforms can only be designed in a square or rectangular configuration. We cannot adapt the components to match the different shapes of pool sides or bottoms. We have not found any kind of product that can fill gaps or spaces between the platform and the sides of the pool.

We also recommend that the platforms NOT be placed close to the sides of the pool  in order to avoid accidents caused by kids trying to jump from the pool side to the platform or from the platform to the side of the pool

Can they be used in chlorinated water?
Yes. The components are made of thermoplastic (polyethylene and polypropylene) and can be safely used in all types of water including salt and chlorinated water. Over time, however, the tubes and panels may exhibit some discoloration due to exposure to the minerals or chemicals in the water. The plastic components do not actually discolor. They are coated with minerals and chemicals in the water.

Will the panels discolor in salt or chorine water?
Over time, the mineral in the water will create a whitish film or coating, primarily on the panels. The plastic panels themselves are notactually disclored. We recommend regular cleaning with a mild liquid abrassive like SofScrub. Make sure the PoolDock is comletely rinsed off before returning into the pool. Do not use harsh abrasives or they may scratch the plastic.

Is there color fading from the sun?
The thermoplastic components contain UV inhibitors to slow down fading from the sun. However, outdoor exposure of the tubes and panels to direct sunlight for prolonged periods of time will eventually result in some fading. The stronger the direct sunlight and the longer the exposure, the greater the fading. Even if there is eventually some color fading, it will not affect the quality or durability of the components. Currently the manufacturer does not have a permanent solution to some color fading due to extended exposure to sunlight.

How do you ship?
Each system is shipped as an un-assembled kit (tubes, connectors, panels, screws etc) packed in cartons and normally delivered by Fedex. The cost of shipping will vary with the size/weight of the cartons and the destination. We ship across the USA and to Canada. For other Western Hemisphere destinations, we will ship to your freight forwarder on the USA border or at a USA port.

International shipping?
Canada - We ship Fedex Ground (you cannot order on-line)

Mexico - We ship Fedex Ground to your Freight Forwarder on the border (you cannot order on-line)

For Central and South America and the Caribbean - We only ship to a USA port to your Freight Forwarder.

We do not ship outside of the Americas.

Can platforms be used on vinyl pool liners?
Basically, yes - assuming that you have a firm, flat and smooth base underneath the liner. All the PoolDocks components are "rounded" - and have no sharp edges to cut or damage the liner, and, each structure has a broad footprint to spread out the weight of kids standing or sitting on it. We are not responsible for punctures from underneath the liner. We cannot guarantee that over time, if the platform is left in exactly the same place and after some period of time (months/years), there "may" eventually be some wearing of the liners. You are also responsible for ensuring that any weights you use do not damage the liner.

Are the panels slippery?
Panels do not have a non-slip surface. The panels are made of smooth polyethelyene and do not have a pebbled or non-slip surface. You also have the option of spray painting with a on-slip plastic paint (eg Plastikote) or applying shower/bathetub non-slip stickers. We do not supply either the paint or the stickers. We cannot be responsible for any effect that may be caused by painting the panels or applying non-slip stickers - these are not our products. Our suggestions are not permanent solutions.

How do you clean?
For general cleaning, you can use any non-abrasive household cleaner. If you use abrasive cleaners it may take the shine off the thermoplastic components. You need to test firest on a small area.

To ensure no mineral buildup from your water, regularly use a cleaner like SofScrub.

Can the designs be modified?
Yes. The modular system allows you to change the design any way you want. Many of our customers have downloaded the 3-D program and created their own tot PoolDock from scratch. Customers have also changed the design by ordering additional parts. Think of the system as a "large scale" Lego set.

What happens if a component breaks?
Simple. Take it out and replace it with a new piece. The system is totally modular. You can order extra components from us.

What happens off-season?
In the off-season, you can take the platform apart and build something else. The Quadro pool platforms are modular systems created from assembling a variety of components. For ideas , see other websites www.phunzone.com and www.quadroworld.com.

Feel free to Contact Us if you have any other questions.

 
PRODUCTS INFO ABOUT US
Home Safety Contact Us
Basic "Open" Platforms FAQ Facebook
Basic "Closed" Platforms FAQ Customization Policies
Large "Open" Platforms FAQ 3-D Design Printable Order Form
Large "Closed" Platforms Gallery  
Floating Shapes Sloping Pool?  
Quadro Playcenters Extra Parts